privacy policy

Bush Blend Candle Co. values and is committed to your privacy. This policy sets out how we collect, use and protect any information that you provide when using this website.

Personal information includes any information which can identify you.

What personal information do we collect?

We may collect personal information (such as your name, postal and email address, telephone number, date of birth and payment information) that you provide to us when you:

• visit our website and register an account with us and/or purchase products through our website;
• fill out an online form when visiting our Contact page; and
• correspond with us.

Purpose of collection

We collect your personal information:

• to answer your questions and provide you with information or advice;
• to provide you with products and services that you have requested from us;
• to communicate with you, including about products and services, competition results, special offers, and events which might interest you;
• to create orders, transaction records, agreements for the sale of products or services, accounts, tax invoices or receipts;
• to provide your personal information to third parties that assist us in providing products and services you have requested, such as delivery service providers;
• to consider and respond to complaints made by you; or
• otherwise permitted or authorised by law.

How we hold your personal information

We may hold your personal information in either electronic or hard copy form.

If you provide information to us electronically we retain this information in our computer systems and databases. This includes computer software programs, internet servers, and hosted internet solutions provided by third parties.

If you provide information to us in hard copy (paper) form, this information is normally retained in our files and a copy is made to our electronic files.

Disclosure

We will not provide your personal information to any other third parties not listed in this policy without your consent. 

Security

We take the privacy of our customers very seriously and we are committed to protecting the security of your data, both on and off line. For security reasons we recommend that you do not send credit card numbers by email and only use the secure facility provided on our website.

Although we do our best to protect any personal information which you submit, the internet is not completely secure and as such we cannot guarantee the security of your data submitted to us through this website or any application. Any transmission is at your own risk.

Contact us

If you have any questions or concerns about this policy, please email us at enquiries@bushblend.com.au